After a credit sales to a Consumer (phone number based) or to a partner (typically B2B), when the payment is received from the Consumer/Partner, the same needs to be recorded in the book of accounts.
The payment could be received at the cash counter or directly to the bank account. In all these cases, a pay-in needs to be recorded and the following video explains the process for the same.
You can watch the Malayalam version of this video using the link below.