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Encashed Gift Card

how to cancel a gift card, and adjust accounts

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Written by zeevsupport support

Create the following journal entry to settle the encashed Gift Card amount:

Account

Debit

Credit

Gift Card Account

XXX

Counter Cash Account

XXX

Entry Explanation

  • Debit – Gift Card Account: Reduces the outstanding liability of the issued Gift Card.

  • Credit – Counter Cash Account: Records the cash received/encashed at the counter.

After posting the journal voucher, Open the Gift Card Menu and Disable the Gift Card to ensure the card cannot be reused or redeemed again.

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