The below video demonstrates how to create a sales return in Zeev.
The Sales Return module in Zeev allows you to process returns from existing bills or without bill reference, with flexible refund options and complete tracking.
Key Features:
With Bill: Search bill → Select items → Choose reason → Refund (Cash/Gift Card)
Without Bill: Enter receipt → Add items/quantity/amount → Confirm return
Refund Options: Create Sales Return (cash) or Gift Card (store credit)
History Tracking: All returns logged in Sales Return History with full details
Access Control:
Sales return processing depends on user permissions. Permissions can be managed in the Manage Roles option in the User List section and also in Settings in POS. Supervisor access card scan is required for approval workflow. Only authorized users can process returns based on role configurations.